The post-mortem analysis is the sleeper hit here. Most orgs have a decade of incident history sitting in Jira, and nobody ever goes back to it. Feeding that into the AI tool you have access to and asking for root cause patterns across years is one of the highest signal/effort ratios I've seen.
The post-mortem analysis is the sleeper hit here. Most orgs have a decade of incident history sitting in Jira, and nobody ever goes back to it. Feeding that into the AI tool you have access to and asking for root cause patterns across years is one of the highest signal/effort ratios I've seen.
to make it even more interesting - my AI CTO Advisor recommended it to me 😅